CompUSA Sucks Customer Reviews and Feedback

From Everything.Sucks

CompUSA is a retailer and reseller of personal computers, consumer electronics, technology products and computer services. Starting with one brick-and-mortar store in 1986 under the name Soft Warehouse, by the 1990s CompUSA had grown into a nationwide big box chain. At its peak, it operated at least 229 locations.


A former employee mentioned, "I do not know what to say. CompUSA folded due to bad management, Their idiocy cost thousands their jobs. The world is better without them."

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Former Employee - Corporate Sales Representative says

"Sales Goals Are Very Unrealistic"

Former Employee - Sales Associate says

"They're out of business now."

Former Employee - CompUSA B2B Sales Representative says

"Everything. Pay, Environment, Benefits, everything is ridiculously low or down right insulting. The absolute worst part is the environment, just walk in to any store and talk with more than a few people, everyone hates their job, are looking for something else and management doesn't care. The negative attitude rolls down hill. Corporate treats their employees like slaves, DMs treat their stores the prisons, Managers treat their employees like dogs, etc."

Former Employee - General Manager says

"All the rejects from circuit city took this company down as they did to the red plug."

says

"Pay. Crabby customers. Crappy hours, black friday"

Former Employee - PC Technician says

"Lack of organization, store manager made great pay and everyone else got paid almost nothing. Very unfair and does not encourage one to do their best."

Former Employee - Anonymous Employee says

"Terrible turn-over rate, poor pay, lousy medical/dental benefits"

Former Employee - Cashier says

"The usual retail issues. Less work in the mornings on week days so all depends on the evenings and weekends. Too much concentrated on unrealistic prices for services, rather than on products."

Former Employee - Sales Manager says

"corp management was made up of family members and friends. They never took accountability for their poor directives and decisions."

Former Employee - Wireless Sales Associate says

"the worst company to work for! disorganized and the management only cares for themselves!"

Store Administrator and F.E. Manager (Former Employee) says

"I moved up quickly with this company however when pregnant, I was not given adequate breaks and had mandatory 8 to 15 hour days. When back from maternity leave, I was demoted."

Home Theater Sales Associate (Former Employee) says

"I enjoyed my time working with great people. The corporate leadership did not manage the industry changes well which were occurring in the 2000s (internet), and it ultimately sold itself off to a internet reseller that closed a majority of the stores and changed the name of the rest."

Sales Manager (Former Employee) says

"really bad upper management , they had no idea what they were doing and were the same people who brought down circuit city (i was also a circuit city employee)"

material handler (Former Employee) says

"worked in warehouse receiving the items very poor Management twas told at the start that i would recieve annual pay increases but did not the company now is out of bisiness"

Receiving Coordinator (Former Employee) says

"while there the company did not care for its employees...had the bottom line and manger bonus in mind first. no way for advancement here. no need to say more as they are not here anymore"

Market Training Manager (Former Employee) says

"This company went out of business, therefore their is no information. Loved the job did it for 9 years. combined fast past retail mentality and training."

Technologie Sales Advisor (Former Employee) says

"I do not know what to say. The company folded due to bad management, Their idiocy cost thousands their jobs. They are gone like the dinosaur. The world is better without them."

Technology Sales Specialist (Former Employee) says

"CompUSA no longer exists, so a review of the company is useless. The management was clueless and their superiors could not have cared less. It was a pathetic situation.NoneStupid management"

Assistant to Head Cashier (Former Employee) says

"THEY DIDN'T TREAT CUSMOTER THE SAME AS OTHER AND THE CASHIRES WAS TREATED UNFAIRLY. it's was so have to deal with management and co-workers, no matter how hard you try to get along.Take time with the employeeEvery one did what they want"

Technical Support Specialist (Former Employee) says

"CompUSA no loner in business, not a great place to work, friendly co-workers & all technology state-of-art. Learned a lot working there, and would not recommend others.Employee Discount for Hardware/Softwarestressful wokload"

Employee (Former Employee) says

"There is nothing to review since the company is no longer in business. The company did not know what they were doing. ................................."

Commercial Computer Sales/Setup (Former Employee) says

"Company went out of business. Wouldn't work there again. Went out of business and when I went to put two weeks in, they just let me go on the spot instead of letting me finish it out."

Tech Department Manager (Former Employee) says

"Corp will not care for their associates and district manager will not care about any complaints. specially the Aventura FL DM maybe it's one of the reasons they went into bankruptcy."

Customer Service/ Cashier (Former Employee) says

"being a cashier. I did returns, where if a customer didnt want a product, its either they can exchange it or get their money back. I love the discount."

Business Services Sales Representative (Former Employee) says

"Business no longer exists any more . Went out because prices were to high for products being sold and customers had to pay for shipping of on-line products.nonenone"

IT Help Desk (Former Employee) says

"This was so far upside down I could not believe they stayed in business as long as they did. Management is so upside down. They say one thing and do the next.They closedToo many to name"

Business Sales Manager (Former Employee) says

"This company does not exist anymore which is actually a very good thing. It was a poorly managed organization."

Warehouse manger (Current Employee) says

"Comp usa/ tiger direct was a company who really did not care about there staff at all a typical day would be opening the store with one manger being me loading and unloading trucks inventory cycle counts being short staffed all day long and still providing quality customer service running a tech shop and sales floor as well as merchandisingtech work / knowledgedon't not care for there emplyees /mangers"

Interim management of warehouse (Former Employee) says

"Too often the tech shop was overwhelmed with customers ready to yell or cry in frustration from their technical issues. Patience, never ending patience with the clients is what I learned. Management sometimes had to step in with unruly people who wanted to cause problems or pick fights. Co-workers came and went as it was retail. The hardest part of the job was getting the customer to tell the truth about their computer issues and for them to have patience as well. However the most enjoyable part was mentoring the staff or clients on applications, pcs, laptops, or operating systems.There were noneToo many to list"

Customer Service/ Sales (Former Employee) says

"it was ok, i didnt really like it. not my choice of work. you basically had to be doing someone in there to keep a position. thats allit was okit was ok"

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